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Abby Braden

Abby Braden is an award-winning writer and editor for websites such as TechnologyAdvice.com, Webopedia.com, and Project-Management.com, where she covers technology trends and enterprise and SMB project management platforms. When she’s not writing about technology, she enjoys giving too many treats to her dog and coaching part-time at her local gym.

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6 Best Practices for Social Media Customer Service

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Social media is an indispensable marketing tool for modern...

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Communications

6 Best Practices for Social Media Customer Service

Abby Braden -
Social media is an indispensable marketing tool for modern businesses to provide customer service around the clock. Using Facebook...

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Small Business Computing addresses the technology needs of small businesses, which are defined as businesses with fewer than 500 employees and/or less than $7 million in annual sales. To address the needs of these small businesses, Small Business Computing offers detailed coverage of cost-effective technology solutions, including lists of top vendors, product comparisons, and how-to guides that offer specific tools to help solve issues.

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