PCmag@Work (Small Business): Review – Zoho CRM Professional Edition
An introduction and link to PC Mag’s full review of Zoho CRM, which it gives three out of five stars and rates as ‘Good’ – and cheap ($0 to $25).
“Zoho CRM isn’t much to look at, but its drab interface offers plenty of sales, e-mail marketing, reporting, and customer service power for small to medium sized businesses.
Zoho CRM Professional Edition is a straightforward on-demand CRM that’s not as flashy as its major competitors, but it also gets the job done well and on the cheap. It features robust e-mail marketing, useful Web forms for gathering leads and tracking support tickets, and hooks into Google Apps accounts.”